Dr. Diana Cristina Pardo

We cannot say we had a good experience. My daughter and wife met with Dr. Pardo and a plan was set in place. My wife provided her with a down payment to start the process. My daughter had her molds taken and we waited, and waited and waited for the treatment to start. Finally the call came, not to tell us she was ready with the Invisalign but to tell us that she was moving, that all of the records were reviewed and the same course of treatment along with costs were accepted by another orthodontist. We learned that nothing had been started though we were strung along. We learned from this other orthodontist that the price was not agreed upon and there was an increase of $1200. We also learned that the molds taken months earlier and the records were never transferred over and that new molds would be needed. We did receive a check back from Dr. Pardo for the down payment but that's not enough. She accepted our money and gave us false hopes on the course of treatment. She lied to us and as a result of those lies we are now faced with an increase of $1200, a significant delay in the treatment for my daughter, and a change in the treatment process. She made a decision to take our money (cash) KNOWING she was moving. She lied to us that the fees and procedure had been discussed and approved by the new orthodontist KNOWING that it hadn't been discussed and KNOWING that the fee structure was not going to be the same. The course of treatment was not agreed upon. I cannot recommend someone that repeatedly lies. Sorry Dr. Pardo but you have cost us a significant amount of money and now refuse to return our calls. YOUR LIES HAVE COST US.

Dr. Pardo has made getting braces as an adult a great experience. I'm very happy.