Dr. Esmael Robert Valdez, DDS

Bad.

It was nice to know that i could keep my teeth and get partials

great job kim

This is a great place to come for your teeth! The staff have always be so helpful and made me feel so comfortable each and every visit. Come and check them out!

excellent cleaning with Helen

Divine dental is the best!

Very kind and gives you all the information you need !

always excellent great environment

If I could give a zero star rating I would without any hesitation. Divine Dental was one of the worst let downs I've experienced from a "professional" dental facility. I called Divine Dental verified that they did indeed except Medicaid told them I had Medicaid, explained my situation, and got scheduled promptly. That brought a great sense of relief as one of my teeth has recently broke in half. When I got there I was given new patient paperwork and after filling it out and giving them my insurance card I got called to the the front but only to be told that they were sorry and weren't accepting any new Medicaid patients!!!! I can't explain the amount of let down, sadness and anger I felt in that very moment. Here I am thinking I was going to get medical help for my broken tooth and especially after having read hundreds of great reviews on them I was confident I was actually walking into a reputable facility that cared not only about patients who can afford dental services but also individuals on the low income end. I asked to talk to the manager and basically just got told by her- "I'm sorry, we get very busy I'll make sure to go over this with all employees so it doesn't happen again." No compensation whatsoever for their mistake or wasting my time. They couldn't even make an exception for me instead they made it seem as if it was somehow partially my fault by insinuating there must of been some sort of miscommunication when my first exchange of words ever when speaking to Divine Dental over the phone was the question- Hi, do you accept Medicaid? So heres my response to that and so that everyone can be aware of the UNETHICAL experience I had with this place especially Medicaid recipients. If any one with Medicaid is thinking of scheduling with Divine Dental I recommend recording the phone call and telling them at least 3 times within the phone call that you are on Medicaid and that's your form of payment so you don't have to go through what I did. Absolutely horrible.

always excellent great environment

very good

wonderful

very good

Dr. Valdez did a great job and it was quick and painless!

very good experience since 2006- always takes good care if me. Love to come and visit with all the staff.

very good expireiance would recomend

kind, sensitive,and wonderful staff

Very please with the time spent to explain procedures, friendly and gentle.

it was excellent . thank thank you.r

Had a great experience w/ Dr Valdez,Helen, and KIm.