Dr. Kai Dan Mai, DDS

Thank you Dr. Mai for taking care of my implants, crowns, and invisalign for my husband. Now we can enjoy eating and have normal social life. We feel comfortable to smile in front of people to show our beautiful smile again. Dr. Mai is the best dentist, highly recommended!

I wish I can give zero star! This is for the same Dr. Kai Mai, but at the branch clinic. This dentist has office in Little Neck and an office in Dongan Ave Elmhurst. My review is for her branch office at Elmhurst. She is not always there and only the dental hygienist is there seeing patients. My experience is so bad with Dr. Kai Mai's staff that I will not go there again even if someone held a gun to my head. I might even volunteer to take a bullet to my leg just so I don't have to go back. Seriously. Absolutely horrible. I had a bitewing x-ray 5 months ago and then a panoramic x-ray 3 weeks ago. Usually you get one dental x-ray per year. When I switched to new insurance Health First, they assigned me to this Dr. Kai Mai. Well, I came here and Dr. Kai Mai is not there to see me, but only a dental hygienist available. Fine. I was running a bit later than my appointment, so I expected to wait longer before I can be seen. I brought with me a copy of my panoramic x-ray and told the receptionist I do not want to have x-ray taken again. She put it in my file and said ok to wait. I ended up sitting for almost 2 hours. Yes, 2 hours!!! There were multiple times that I want to get up and leave because I was getting impatient. But then I thought it'd be worth it to be seen since I already had a long commute here. After waiting 2 hours, I was told I need to have another x-ray again. Wait, what??! I specifically told receptionist I do not want another x-ray, I already had 2 x-rays within 5 months. I was furious. I don't care what their excuse is, having more than 2 dental x-ray within 5 months is not right. They just want to make more money with the extra x-ray, they do not care about your radiation exposure. There is nothing wrong with my teeth, I still have my panoramic x-ray from 3 weeks ago!!! They refused to give me dental cleaning after I waited almost 2 hours unless I let them bill insurance for another x-ray. DO NOT COME HERE! The doctor is not on staff, only the dental hygienist and the staff, and they are so incompetent that I wasted 2 hours of time. SEEK ANOTHER DENTIST THAT CARE MORE ABOUT YOUR HEALTH THAN MONEY.

Dr. Mai's office is very well run. The staff is knowledgeable, courtesy and efficient. Dr. Mai is a very good dentist. She is very good with kids also.