He saved my life many years ago when he operated my spine.

Dr Masel and his MA Jessica are wonderful. They had so much patience with me, coming in anxious and unsure.

I’d like to thank Dr Masel for being so caring and attentive. I’ve been seeing Dr Masel for 9 years. I’ve had a Lumbar and Cervical Fusion and has helped relieve pain. Unfortunately I continue to have problem with my lower back, but I will not see any other doctor.

Nine weeks ago Dr. Masel performed what is called a 360 spinal fusion where he made a small incision in my back and two small incision on my left side and placed a disc between L4 and 5. I spent 2 nights in hospital and 4 days in rehab. Dr. Masel discussed my procedure regarding the surgery, what I was to expect and amount of pain and discomfort involved. Everything we discussed was right on. After four weeks I was back doing normal things such as working, not labor but able to sit at desk for 6 to 8 hours a day. He encouraged me to walk 2 miles a day. At his instruction I began slowly and with light weights rebuilding my upper body strength. I have increased the weight resistance and started working my legs. There has been little discomfort other than what one would think normal, such as incision healing which I keep clean and careful not to interrupt the healing. Obviously I am careful how I bend twist and move per his instructions. Main thing is I do not have the nerve pain I was experiencing. The pain in my right leg was so severe that it was affecting not only my balance but was getting weaker by the day to the point that I could not put all my weight on that leg such as getting into a car. Bottom line is I would recommend Dr Masel, his Medical Assistant Jessica and the office staff at Frisco Spine to anyone with similar issues. Jessica returned my calls in a timely manner before and after surgery. I am completely satisfied and after 6 years of nerve pain getting progressively worse over that period of time, looking forward to getting my old life back. Thanks Dr Masel.

I wrote another review on Dr Masel's web site. If this is the same site, I apologize as I am not trying to stack the deck but I do want to emphasize what Dr Masel did for the problems I have had with my back for the last 6 years. I had Spinal Stenosis for which Dr Masel performed a Lamenectomy in Feb, 2018 and then on Dec 12, 2018 a Spinal Fusion. Dr Masel is a very conservative surgeon who believes "less is better" and wanted to do the Lamenectomy hoping the fusion would not be necessary. However it was. I could not be more pleased with the results of both surgeries. In the hospital for 3 days on first and 2 on second. Dr Masel told me exactly what was going to occur in each surgery, how long I would be in pain or discomfort and what that pain would be. Now 7 weeks past the Dec surgery, I am almost back to normal, however without any nerve pain whatsoever. At Dr Masel's instruction I have started working to regain my strength with very little post op discomfort which diminishes more each day. Jessica returned my calls promptly and when I requested a meeting with Dr Masel to discuss concerns I had, she got me in ASAP. After 6 years I am pain free. Thanks Dr. Masel.

Took about 5 minutes with me. Offered nothing but surgery. I won’t be back.

I tried to get care and communicate with the office after my first visit. I was asked to get an MRI and had some problems that needed the doctor's involvement, but no one returns calls. The Doctor's assistant never answers the phone. I've left 3 message in the past 2.5 weeks. Some unknown person called me after 10 days, I explained that I needed a response and help from them and had sent messages. She said that she would let them know right away and someone would get right back to me. 10 more days passed and another voice message from me, no response again. Then, I read on vitals.com and other review sites that someone was paralyzed recently by the Plano office. Another post indicates someone has died from routine procedures at the Frisco location? I just received an email after this that they are closing the Plano location and will be combining with their Frisco office. It's no wonder! These are all signs that it would be better to find someone else. I highly suggest you see someone else if you care about yourself. These people are either incompetent or too busy, or both! Good luck!

Awesome Dr. Awesome facility. Awesome Care. Awesome People

Assessment and review of images. Very thorough.

Dr. Masel is wonderful. His manner is so positive, compassionate, and supportive. He is very knowledgable and knew right away how to help me with the back pain that I have suffered with for many years. Other doctors had just done multiple pain injections without treating the cause for the pain. I am still recovering from the fusion surgery I had six weeks ago; however, I can already tell that it is helping. The staff at Frisco Spine, especially Jessica, are awesome as well. Highly Recommended

I want to Thank you so much for being so loving and caring. Dr.Masel did my first back surgery 3 years and I'm highly allergic to anesthetics and narcotics. Despite being a high risk patient, Dr. Masel's team took on the challenge. I highly recommend Dr. Masel and his entire staff.

Let's face it, being diagnosed with a chronic pain condition is bad news. I was referred to Dr. Masel for a second opinion. Upon setting my appointment (2.5 weeks in advance) I started receiving texts every day to fill out my paperwork. This itself was not an issue as you just hit save and it goes right to their office. No printing or faxing. When I got to their office it became a two stage process. One girl came in, took my vitals etc. Then another gal (Stephanie) came in and started asking me more questions. It became very evident they never read one sentence on my paperwork....you know, the paperwork they harangued me for every day. I called them out on it..."well...Dr. Masel is going to need all your medical records." I asked, why didn't you ask for this to begin with? NO ANSWER. Fast forward 30 days. Nothing from their office. I called and asked, what is going on? The girl said, "we don't have all your records." I asked, which ones? "Oh, I'll have to call you back." NO CALL BACK. This my friends, is an example of a broken medical system and a horrific office. The Dr may great, I have no idea. The service is so bad....I wouldn't trust him with a dead goldfish. I'm finished now.

Had an appointment at 1:00 pm but met doctor after 4:345 pm. Long wait period. Very rude and irresponsible and uncommunicative front desk lady named Stephanie.

waited for 3 hrs after appt. finally asked what was the delay and receptionist said Dr isnt here yet!!! wth

Front desk person in his office is very rude. She is doesn't understand the situation and problem of patient even in life and death situation. She horrible in scheduling an appointment and never returns a call even though it is very emergency.

The place was nice...Rosie was GReaT ! but we were there at 11 AM & did not see Dr Masel till 1:00 ! With no explanation...OUT TO LUNCH ? !

wonderful doctor.

He fixed me once, now he says he will fix again.

Unbelievably bad. Pompous, uncommunicative, completely out of touch with the needs of his patient. Cleared an ICU patient who had sat in a chair for 15 minutes, couldn't walk unassisted, to go home. One doesn't discharge from ICU, one goes to a lower level of care in the hospital to regain strength before going home. Complete boob.

Be sure to fill out new patient paperwork before your appointment. Prepairing paperwork before hand is easy via the Internet & will save you time. Staff is wonderful.