Dr. David Randell, DO

Dr. Randell deserves a zero. I hold him partially accountable for my husband’s death at age 46. My husband was seeing a wonderful psychiatrist in Dallas, but Randell kept trying to put my husband on different meds. He was seeing a pain specialist in Dallas as well, but Randell kept interfering with that doctor’s work as well. I asked him to not interfere with the other doctors’ processes. My husband definitely didn’t need the opioids that Randell prescribed so freely. He just needed Randell to take care of blood pressure meds and basic care when he was under the weather. We quickly got a threatening letter in the mail stating that we were no longer welcome at his practice. My husband’s autopsy stated he died of long term opioid use just a few months after we were fired from his practice. He did the same thing to my sister years earlier when she wanted to know other options for her medical care. His EGO is larger than he is. He can’t be questioned. He just can’t take it. Look at the man. When we went to him 7 years ago, he was obese with sickly dark circles under his eyes. It’s like following a preacher who cusses and cheats. Don’t trust him!

I have never actually paid someone to be rude and indifferent to me until this place. I should have walked out when first filling out my paperwork when a walk in come up to the window and the girl behind the desk berated him. I had a 9 am appt, I was brought the the exam room at 9:30 and proceeded to wait 45 minutes while the person who did my so called physical chatted about baseball with a pharmaceutical rep. Just as I was gathering my things in she breezes like she's so busy and proceeds to probe me about how fatigued I must feel. Which I don't!! Got my blood work done & today I get a call that I need to make an appointment to come in and discuss my lab results. Told them to mail it, they refuse, asked what is the issue, they refuse to tell me. Since I have no medical complaints no doubt they just want to charge for an office visit. Now in order to get my results I have to use up my lunch time and go sign a form in person because they won't email it to me and more than likely tell me to come back another time to pick it up!! Some service!!! Avoid these crooks!!!!

I love Dr. Randell but his office staff could use an upgrade and maybe wear a smile more often.

Dr. Randall is probably one of the more caring doctors in abilene. Been with him for over 15 years. Running a business is tough i understand the ins cost and paperwork but as nice of a beside manner as he has erica his receptionist seems like a bitter person to have for an up front first contact person. Not sure if Dr Randall realizes how she comes across to people. Shes perfect for DMV job but not the same thing when dealing with sick patients shes never shown any empathy to me or other patienrs ive heard complain about her. Thinking about changing doctors all togeather cause thats whos standing between my doctor and me an ornwry receptionist who seems to really dislike dealing with people. Sorry but you really need to know about your staff Dr Randall. Its oposite of anyone whos ever worked for you. Im afraid its got me thinking about changing doctors

I had Dr. Randell as my family physician for 12 years before I moved away from Abilene. I have just moved back and immediately chose him to be my primary care physician! Excellent doctor!!

Dr Randall is a brilliant man and very loyal to his patients. He has taken very good care of me for years. He always explains everything in detail and has a heart of gold. I would never hesitate to recommend him to anyone.

The front end girl was rude. If it wasn't for Dr. Randall I wouldn't have been back and I wouldn't have referred two new patients to him.

I recently contacted Dr. Randell's practice to see if they were accepting new patients. I made it clear that I am on Medicare and Plan F supplement. Clerk said they would send a questionnaire to complete and then decide if the doctor would accept me. Received a call today from an office operator coldly informing me that Dr Randell said I would "not be a good fit" for his practice. Did not bother to inform me what they considered was a "good fit". Well, what is a good fit? Was it the Medicare? Probably but, they knew that up front. I spent my time answering his questions and Dr. Randell did not even have the common decency to call me himself and perhaps answer mine. Shows a real defect in professional behavior. Glad I learned that before I placed my life in his hands.

would not trust anyone else

LOVE DR RANDELL AND THE WHOLE STAFF

I love Dr. Randell he is awesome. I would not trust any one else. The staff is very understanding as well.

I am very pleased with Dr. Randall. He is easy to talk to and seems genuinely concerned with your health. He is very detailed and often takes the time to outline on paper, or draw, on paper an easy to understand diagram, (in layman's terms), to help you understand how a particular medication works, or how various health issues affect your vital organs. Dr. Randall's office staff are very busy, as is his other DO and RN's however I try to keep in mind that this is only because they are spending quality time with other patients! :) Dr. Randall accepted my husband and me as new patients as well as accepting my mother, Janis Rocha, as a new patient, when she relocated to Abilene. I mention this because I was very grateful that he would take us on, considering the large number of other patients he already had. (Dr. Randall came recommended to us from my surgeon, Dr. Maxwell). I am very grateful to Dr. Maxwell for his recommendation. I, too, would recommend Dr. Randall to others.

Dr Randall is very easy to talk to he wants you to tell him everything that's wrong so he can treat you as needed. He cares a lot for his patients and once he even met me on Sunday . I recommend him to anyone who is looking for a good doc.

The staff members are rude. I was made to wait four weeks for lab results, because of staffing shortages. I chose to go to another doctor. I told Dr. Randell's office I was switching doctors and cancelled my appointment. I asked for my record to be sent to the new doctor, which they failed to do. They kept calling me back to reschedule, even after I switched doctors. Then I got a rude letter from Dr. Randell saying he was dismissing me as his patient. It was dated 90 days before I even had appointment with him. Get your act together!

Only doctor in Abilene as far as I'm concerned...only doctor concerned enough to find my problems I'd had for years and go to the lengths to fix them after he diagnosed them (correctly unlike other doctors I'd been to)

drooped me after 23 years. he would not call me back and when he did it was Friday evening he was on his way to the Wiley football game. and he didn't hang his phone up and was cussing to his wife about his patience well think twice before you use him he will drop you when needed!!!!!!

Excellent doctor