Dr. Fabian Revita Franco, MD

Been my mother's PCP over 30yrs. The hostile environment there now by the staff is astonishing. They can't draw blood correctly and tell you her vien blew. I take her to the pavilion and it's 1 stick and done. Then, the double billing. They bill you for service that are paid. I call to let them know, they made me prove it when they are very capable of accessing the account. I know I can access my account for credits. Here's another, Dr. Franco prescribes a new medicine and says the pharmacy will call when it's ready. 1 week later no medicine. I check online no request. I make a request that will require Dr. approval. 3 days later I get Daisy on the phone and let her know, she tells me the pharmacy didn't tell the truth. I check online that night and the request I made got approved which let's me know they never requested. If so it will show. This happened twice. I can say that when I started taking my mother to her appointments in 2013 it was a pleasant visit. Check Healthgrades reviews and you can see a decline in satisfaction there.

You can tell Dr Franco really cares about his patients, and I like him a lot. However, I will not be returning after dealing with the office managers Maria and Daisy. Talk about rude. Doctor's wives should not be managing their practices.

I have been a patient of Dr. Franco for over 22 years! Yes, I am considered a geriatric patient now but he sees my whole family. He is always patient, understanding and really listens to you. Never had a problem getting in to see him or with his office staff. I would recommend Dr. Franco to everyone! Caroletta Redd and family

My Father had his leg amputated from the knee down. His other good leg he has know feeling in. He can not walk or get around on his own. His old eletric wheel chair he bought and paid for himself is not working properly and he now gets stuck in places around the house. We have begged Dr Franco's office for months to write a script so his insurance will get him a new one. Dr Franco's office refuses to help on this matter! I can not understand why they are treating an old disabled man this way.

Great doctor

Very detailed and great personality.

I like that he is very easy to talk with and straight forward and listens.

Dr. Franco has been my primary care physician for several years now. I have also seen his PA numerous times. I never feel rushed ... they are happy to answer my questions in a manner that I can understand ... they are both very thorough in their examinations and I always feel well cared for. And the care doesn't stop when I leave their offices. Many times I have received phone calls at home to follow up on issues, advise me of test results and/or request for additional testing. I have never had a problem getting an appointment to see Dr. Franco when I felt it necessary and even more impressive - I have never had to wait more than 15 minutes in their waiting room before being called back for my appointment. His entire staff is courteous & professional .... I am well satisfied with the care I receive from Dr. Franco's practice.

A great doctor! He sees my entire family, love his PA too! Good staff that make me feel at ease too. He and his PA take thier time and listened to me and my issues. I would recommend Dr. Franco to anyone I know.

Dr Franco has one of the best office staff in warner robins. From check in to check out I felt like everyone cared. He listens to my every problem and I will recommend him to my friends.

Dr.Franco has been my PCP for a long number of years...since he first came to Warner Robins. I have always trusted him, made referrals to him, etc but am getting concerned now. I really think he has taken on too much as I understand he is overseeing a nursing home now. He doesn't seem to have that personal touch he used to have and doesn't take up time with his patients anymore. It is sad but I think I may have to find another PCP for my family and myself.

I have to comment on Dr. Franco because he has to be the most caring doctor I have ever been to. He was recommended years ago by my gynecologist when I thought I was going through some heart issues. He stayed open just to see me that day, talked to me for over an hour, and he suggested putting me in the hospital that night for monitoring and tests. Right away, I found reasons that it would be impossible for me to do that-main reason being I didn't want my children to know I was having these issues, but decided that it would be best. He is a wonderful diagnostician found the problem and fixed it. Now Dr. Franco is my mother's and my husband's primary care doctor. I took my mother there, she is diabetic, and she had not felt well in some time, and I knew Dr. Franco could help her and he did. Dr. Franco takes as much or as little time you require with every visit. I see him regularly now, twice a year, and would not go anywhere else.

A good and caring physician. Have been a great help to me and my husband. Has cared for me and made sure if he could not help me got me to the Physician who could and worked with that Physician in my care.

Been seeing him for almost 10 years. Generally very happy with him until recently. He admitted me to the hospital for a blood clot and treated it successfully. However, my insurance company refused to pay because they felt it could have been treated outside of the hospital. I have contacted the office via phone, and in person requesting help from the doctor. Dr. Franco could easily resolve the situation with a simple phone call to the insurance company. However, after 3 weeks of trying I am getting the runaround. The office manager is running interference and refuses to do anything. Neither Dr. Franco nor the PA is calling me back now. He has obligated me to a $10K plus bill from the hospital and is unwilling to make a 5 minute call justifying his decision.After this treatment from him and his office staff I simply cannot feel that my follow up care was even adequate. I am considering other options now including seeking legal help. I have to wonder how he can say he cares about me after this treatment from him and his staff.

I highly recommend Dr, Franko. He has been my Dr for about years now and I am so lucky to have him as my physicians. A great diagnostician.

Very rude staff and the doctor spent less than 1min,and sent a huge bill , very poor md

In my opinion, Dr. Franco is wonderful. He did have a staff member (nurse/tech/lab person) that was very rude, but she is no longer there. His receptionist is a little bit moody, but overall the rest of hte staff has always been nice. especially Claire. She calls back and everything. F/u is not so great, but then we all should be taking care of ourselves - I guess it is two sided. But follow up could be better.

very rude doctor and staff