Dr. Heather Kay Otoole, MD

I, like many, have had to sacrifice my health coverage at work as I have children who need the money more. I have been without insurance now for almost six months and Dr. O'Toole and her incredible staff have been very understanding that my situation, while difficult, is only temporary. They have made my life easier with my refills and keeping my costs down to a minimum and they have done so with understanding and care. Dr. O'Toole has had my back through the hard times as well as the good times.

Dr O Toole is unnecessary controlling, does not listen, and has proven to unreliable. Her staff is poorly trained and have been inaccurate in prescribing medication. She has been unresponsive to my medical needs, and has made mistakes in diagnosis.

VERY GOOD DOCTOR. I HIGHLY RECOMMENED HER. WHEN YOU NEED TO SEE HER ITS RIGHT AWAY . VERY CARING AND NICE STAFF.

All I can say is unbelievable...totally unbelievable! This practice should be out of business! Got an appointment quick...but will have to see another doctor as I can't trust or believe anything she said.

Great Doctor informed me on things that my prior Dr. had over looked. and an Air Force Veteran

Having moved to Phoenix from another state, it was a welcome relief to find Dr. O'Toole practicing close to my home. Dr. O'Toole spends a fair amount of time with me at appointments, and takes time to answer my questions in person, as well as online.

She is very knowledgable and I have great confidence in her- one of the best physicians I have ever met. I meant to press 5 stars, however the system pressed 4....she is excellent!!

There with answers always

I discovered Dr. O'Toole over a year ago and have never had to think twice about my decision to be under her care. She informs the patient, cares about their overall well-being, and always has a smile. I have recommended Dr. O'Toole to multiple friends who have also appreciated her bedside manner.

She's awesome!!

She was very nice and easy to talk to.

Dr O'Toole is excellent. Spends a good amount of time listening and doesn't seem to have a timer managing the amount of time with patients. The woman phlebotomist in the office is incompetent and if you hate having blood drawn she's not the one to do it. But, I highly recommend Dr O'Toole.

Dr. O'Toole is an awesome family doctor. She has given me and my family a lot of insight to our health issues and am glad to be a patient of hers.

I can't say enough things other than she is a wonderful Dr. I'm so blessed I've found her.

Moved to Phoenix about 10 years ago, and in that time have had a difficult time find a primary care doctor. A friend recommend Dr. O'Toole, and I am so glad she did! Dr. O'Toole is a great doctor! I felt extremely comfortable with her right away and will definitely recommend her to anyone looking for a great doctor!

Dr. O'Toole was very nice, she listened to my concerns and I didn't feel I was being rushed. I highly recommend this practice. I'm so glad I found her.

Fantastic experience--made me feel comfortable from the first visit

Dr. O'Toole really takes time to talk to you and make sure you understand her directions. She really cares about you as a person :)

She's super sweet! Thank you Doc.

getting in is not much of an issue, getting answers more so. No follow-up for staff or office overall, unless THEY need something. Not sure about her specific knowledge and looking for specialist to take over my care. Not happy with her laissez-faire approach.