Dr. Heloise Demoin Westbrook, MD

Mrs. Westbrook is a good doctor she may have a wait time and u my get ur meds late some times but over all I wouldn't want another pain doctor I've been going for two yrs and I've had good and bad visits , but she does her best for people, she isn't rude she is efficient, I appreciate her as my doctor like I do all my other doctors, if u want sweet and passive treatment go to the ER , because she isn't the ER ,

This Dr. HAS NO RIGHT TREATING ANY PATIENTS. She doesn't refill the meds as she should . She is rude and will hang up on you if you call and remind her about your meds . She will let you going along period of time without your meds. She yells at you during your visit and belittles you . You can always hear her yelling at patients in the next room , and she makes you wait long periods of time waiting on your appt. Does anyone know who a person can call and report this wacko Dr. too ?

This WOMAN does not deserve to be a Dr. at all, my second visit with her she was yelling at me for being honest! You see I have MS, Crohn’s, and this very rare cyst on my spine that is half the size of a football so I stay in consistent pain and some months are worse than others so I might run out of my med early that my family Dr has prescribed to me, well I told this CRAZY WOMAN this and she treated me as if I was gonna die and I was a drug addict lol. So needless to say I was a crying mess when I left there and everyone in that office heard everything she was saying, which I would think goes against your privacy. So PLEASE, PLEASE, stay far away from this HORRIBLE woman!!

I've been seeing Dr Westbrook for almost 2 years after the doctor I was seeing left. So I was given to her. At first I wasn't sure how to take her or if I even liked her, but she has turned out to be the best pain management doctor that I have been to! She actually listens to my concerns and addresses them. She is the best!

Rude. Automatically assumes you are looking for pain medds and will say your overreacting to say level of pain. She believes in prescribing methadone if you complain about any medication she prescribes

I took my mother-in-law to her monthly appointments today. Dr Westbrook's was the first. Rude is an understatement. Very disrespectful and unwilling to let you finish a sentence. She excused herself and we could hear her in the exam room be door, she was raising her voice with this patient over an appointment not being kept with a neurosurgeon. The young lady became very blunt spoken and stern with her words and made it clear she was not going to be spoken to in a demeaning fashion. I'm just glad someone else sees this quack for what she is it's really sad when a Dr passes judgement on patients and it's at all concerned for their well being. After today's visit, I've contacted the main office and filed a complaint. I urge the others who have had a similar experience to do the same.

Dr Westbrook is one of the most caring doctors that I’ve ever known. She’s professional and dedicated to all of her patients.

One of the most uncaring, greedy people I have ever met! looks down upon her patients. A few months in her care I was suicidal. her staff is worse than she is.

She is an excellent doctor who actually cares for her patients. While under her care I was able to lead a somewhat normal life.

this is the worst doc i have ever been to she is very rude the seening me to physical therapy with out ever seeing x rays of my back and i have been told not to have it.think she needs looked in to .dont use her

I saw her for 3 years almost exactly. They spend very little time with you and treat there patient like garbage, and no I am not saying this because I was looking for drugs, if anything they WAYYYYY over prescribe to there patient. They spend little time with you, just enough time to check you in and get a drug test and write you an RX and out you go. I don't know how many times I had questions or asked to referred to specialist and it got ignore OR took them months and months to even think about it. Then the nurse there my word... one of the rudest people I have ever met.. She is doctor who really wants money and to get people hooked so they keep coming back, with no intention to every help or fix there issues... Don't go, I wasted 3 years of care for nothing....

I think it is awful after reading the patients reviews. What kind of dr makes a person feel like a junkie. For your information Sir, the man who wrote that, I had the same thing happen to me after almost every visit. I was told to grow up, I had my meds and to leave the office. And to the lady who had meds withheld due to late payment, been there too, is that even legal? I don't get why we have to put up with this just because they have the upperhand. I spent more money on drug tests than the meds themselves....studio crazy.

I really hate giving bad reviews, but with Dr.s I feel everyone should be aware before trusting their health with someone. Just because there is a Dr behind someone's name, does not mean that they are qualified in all parts of medicine. I left her office in tears after most apointments. She made me feel like I was making up my pain, and that It was in my head just because she couldn't come up with a diagnosis. Don't ever let any dr. Make you feel that way, they have no right. I had severe osteoarthritis in my elbow, back and knees, but that can't be....I'm too young! That's WHAT I Was told. LOVE yourself and find a good dr. And if Westbrook is her, great, not all patients and Dr's are a fit. I just wished I would have stood up for myself and not had the miserable years that I did. God Bless

I really like. Dr Westbrook, she spends time enough to get to the issues of pain.

Rude, horrible bedside manner. Caution - not board certified in anesthesia or pain.

My mother was in the hospital for osteoporosis fractures in her spine. Ms Westbrook came by, took her off all her pain meds and put her on methadone, then left. My mother had a severe reaction to the methadone, eventually having a stroke and passing away. Ms Westbrook didn't even bother to wait to see how my mom reacted to the medicine. In my research, I have found that methadone is contraindicated for the elderly (my mom was 69), people with renal impairment (my mom only had one working kidney) and diabetics (my mom had Type 2 diabetes.) This woman is a menace to society.

I've never felt so disrespected in my life. Dr Westbrook's nurse and PA were nice. But when it came time to see HER, that was a different story. I'm an educated military veteran who was injured during service overseas. I've never been made to felt like a worthless sleazeball junkie. Until I met this Doc. So if you enjoy being talked to like a correctional custody prisoner and treated like a crackhead, schedule an appointment with Dr Westbrook.

THANK YOU FOR LISTENING TO ME, GETTING TO KNOW ME AND CARE ABOUT HOW I WAS DOING. YOU SPEND TIME ON YOUR PATIENTS WELL BEING. MY MEMORIES OF YOU WILL ALWAYS BE GOOD. YOUR AHONEST HARD WORKING PERSON. YOU TAKE TIME WHEN IT REALLY COUNTS. YOU TREAT US LIKE HUMANS.

She is stubborn, doesn't really seem to care about the patients and make prejudicial decisions without much time taken to consider a persons real pain needs and seems to let patients suffer. She has little or no patients for ppl that come in need of help. When i came in for help, She turned me away cause my prescription was 'enough' when clearly it wasnt. I however do like her as a person but her treatment of my disability is below par and I was disappointed.

Dr Westbrook is the first doctor that I have ever had that I am afraid of. I wait 40-45 minutes to see her and when I get to see her she talks to me for maybe a minute and then writes my presciptions and leaves. She doesn't listen, she never answers her pages or her messages, and she makes you feel horrible about yourself. I would not recommend her to anyone. I recently had a situation where I owed her some on my bill and she stopped all of my refills until I payed her. I am on 3 different meds that all cause withdrawels but she did not care all she wanted was her money. Trust me do yourself a favor and look elsewhere for a pain dr.