Dr. Horacio Aurelio Capote, MD

This is the worst Psychiatrist in Buffalo! I saw him for years and he put me on 4mg of Klonapin for mild anxiety and was not informed about the withdrawal effects of the drug. I am now being tapered off all of it after 18 years and it is pure hell. I have a time limit of 7 mo to come off all of it. If it wasn't for Dr. Capote's incompetence I would not be going thru this hellish experience. I thought he was my friend. I trusted him very much and was betrayed. He lied to my lawyers. ECMC said that he is not my friend. Do not continue with this Dr. Look for another Dr ASAP. He is not to be trusted.

I’ve been a patient at dent for almost 10 years now for various different reason. When referred to him I was initially excited to receive proper treatment. I waited 3 hours to see him for a 10 minute appointment. He sat on his computer the entire time and didn’t pay attention to one word I said. He said “what would you say if I told you you were bipolar?” And prescribed me a medication. After other review this was the complete wrong diagnosis and I was improperly treated and medicated for 3 years because of it. He needs to be removed from the practice.

Misdiagnosed my husband, wanted to treat him with dementia drugs and over drugged him for conditions he never had. Once he saw another Dr. he was gradually taken off the "hard" drugs and diagnosed correctly and treated with fewer medicines. He did not have dementia.

Negative 100 stars would be better. This man stole my life and all that encompasses within 4 months. My sanity, my family, my job, my housing, my friends and most Of all my faith in doctors. I was ignored as he knowingly watched me deplete to nothing but a scared and desperate individual. He took me off of meds I’d been on for 16 and 18 years in 2 weeks (each) with no replacement. I was frequently at the psych ward, who wouldn’t admit me because it was too traumatic for someone like me - who really didn’t belong there. I even took myself to NYC and dropped myself inside the emergency room at NY Presbyterian and begged them to help me and stayed in their psychiatric unit for MY BIRTHDAY. When I returned he saw me after several unreturned calls. If I ever needed anything I had to get in the car and drive to his office and beg to be seen and explain Why in front of the entire wait room of people. He is the only psychiatrist at Dent and everyone else is a PA and one more insulting than the next. I left in tears and hopeless after every single appointment going in hopeful and not crying. Every time. Throughout this entire 4 months I only saw Capote at intake and then after the hospital visit in NYC where he called me “treatment resistant” and said I had to start doing electro convulsive therapy. I said “I’m not treatment resistant you’re resisting treating the problem”. I have strong anxiety, a tiny bit of depression that kicks up during the winter and off the charts ADD with some PTSD. He had me on NO meds for any of that. I was talking myself to the ER so often (daily) asking for help and being told to go home and go see my doctor (who wouldn't see me - Capote) that I finally after the last trip to ECMC where the on call psychiatrist said “you come here everyday begging for help, why don’t you just see your doctor” and I told him it’s because he won’t see me and there’s no way to call his office. SO, that doctor picked up the phone and called Capote himself and said I needed to be seen and the NEXT DAY I WAS DROPPED AS A PATIENT! Most relieving call of my life. I went back to my primary and he put me back on a very low dose of my old meds and I’m now back with my family, back at work, moved into a great place, haven’t had one upset day and finally have my life back. All turned around in 2 days. STAY AWAY FROM THIS MAN. ALSO, LOOK AT HOW MANY OPEN CASES HE HAS FOR NEGLIGENCE AND HOW MANY HES CURRENTLY SERVING. - When I say he stole my life - he did. I have it back now and it took 2 days of the right meds, which he claimed I was allergic to (that I took for almost 2 decades....). I’m now in the process of getting my thriving and beloved career back in track and enjoying having my life back.

I was a patient in this office for years because I have poor insurance and not a lot of places take it. Switching is a hassle so I stayed. He was a TERRIBLE dr!! You see him for 1 appointment which he will stare at his screen the whole time, basically ignore you, look annoyed if you do talk, have about a 3 minute conversation with you and then go back to the computer and prescribe you medication, possibly order some ridiculous tests and then send you on your way, then you will see a PA from then on. HOW do they even know what medication to give you when they barely even talk to you?!?!

I was a patient of Dr. Capotes and he was a horrible doctor. He needs to leave this practice so patients can see someone with knowledge who can help them. Sorry Dr. Capote..this is the truth and I think you know it is.

To see this doctor, for the first month you must visit once per week at an initial $300 and then $130 every week thereafter. He only accepts cash as well. I have never heard of such a marauder.

I saw Capote in the fall of 2016 after waiting an hour and a half past my appointment time. Then I saw a nurse who conducted some brief testing with words and pictures. Then sent back to wait for another 45 minutes. Then I saw the Dr. For 10 minutes he stared at his computer, did not make any eye contact, never asked questions . Just ordered tests including about 13 blood tests, a sleep study, prescribed Latuda, which if he indeed read my paperwork, had a contraindication with the statin I was on. My insurance wouldn't even cover it and if they had, it would have been $180 per month co pay. He insisted this was best after I called back and then found out all follow ups were with a PA not a Dr in the practice. He also bashed my neurologist I was seeing at the Dent for a head injury and car accident. I left both of them to find better doctors with second opinions and they both booted me out of the Dent for life. Just as well. I don't believe this place is suitable for a veterinary clinic

Yes,Dr Capote was a good Dr for my needs .not only did he save my life,but he also sent me in the right direction with my addictive behavior.unfortunately I was discharged from his care . If I didn't lose my transportation I would still be in the care of the best Dr I have had the pleasure to have met. I highly recommend him and wish I could go back!!!!

He has a reputation for being knowledgeable but even that is not true. He misdiagnosed me and caused me to spend a year in unnecessary agony. Will agree with his PAs no matter what idiotic thing they say. He also has no bedside manner or compassion.

We were referred to Dr. Capotes office over a year ago with the expectation that he offered additional treatments that other doctors don't provide. We soon found out that you only see him at the initial visit then are assigned a PA to take your case. A year later and on our 4th PA who finally seemed to be able to help we endured 3 who were completely incompetent and for treating a teenager with sever OCD, kept prescribing mood stabilizers and medications that were in her "use with extreme caution'" category. No one seemed to empathize with what she was going through and with the treatments they provided (or should I say NON-treatment) she has regressed so significantly that when I expressed her regression (leaving a message I might add as you can NEVER speak with a person directly!) I was told we should go to another facility where they "specialize" in treatments. With 4 weeks left until graduation from High School they wanted us to obtain a "2nd opinion" as if we don't know what she has been suffering with for the past 7 years! So basically they are saying they don't know how to treat her. I called and left another "message" indicating that we would definitely switch doctors if they felt they couldn't treat her but as my daughter has grown attached (finally) to a competent PA. I was reluctant to switch. Several hours later I received a call to go ahead and increase her dose of the med which I believe will finally help her. So we will stay for now but this is definitely the last chance. For all the "extra testing and procedures" they claim to have done and offer - then you find out that your child is too young? Bad experience so far. Finally found a PA who is empathetic and seemed to have a plan. Hoping that is the case!!

I have been thinking about my various mental health treatment over the years and have done a lot of soul-searching to see where I've gone wrong. I have not seen Dr. Capote since 2006, but maybe my review will show anyone looking for a doctor that his lackluster performance was noticed going back as far as 2001, before he even joined DENT. His wait times were awful pre-DENT. All he would do was nudge up my medication almost every single time I saw him. He never educated me on any of the side effects or the long-term consequences of this drug (Paxil) and I felt he failed me because I was only 19 at the time and I was ignorant of taking charge and asserting myself, doing research on my own, etc. The last time I ever had an appointment there, he delegated me to one of his physicians assistants with no notice until she came out to get me. I told this girl that I was feeling worse, and all she could tell me was "well, you've maxed out on your Paxil" and "I feel down a lot too, I go through rough times." Never once was a medication change even suggested in the 5 years I saw him. I moved out of the area for a job soon after and that was the end of my treatment with him. Also, I can vividly remember a few times where I had to wait upwards of 2 hours. I told the desk multiple times that I was a college student and I was late for class or late for work (and losing money by not being there). Total disrespect of my time. I see from the other reviews not much has changed. Avoid this doctor.

After waiting over an hour to see him, I felt he had no idea as to what he was doing. I have been experiencing anxiety and depression for many months. Dr Capote kept looking at a computer screen instead of me. He prescribed me meds which I refuse to take.......Going to a more competent doctor.

Should not be in practice unless he had been properly trained. Dangerous.

Dr. Capote completely destroyed my life for over 4 months - I'm still recovering from what he did to me. I'd been taking a benzo - a pretty high dosage for over 30 years. Apropos of nothing he told me it wasn't working anymore, and tried to wean me off of it in 1 month - then 2, with huge dosages of gabapentin that did nothing for me. It's supposed to take about a year to be weaned off correctly. I became almost completely non functional for 2 & 1/2 months until I wound up in the ER, and from there a new doctor who couldn't believe Capote had done what he did. In the time I saw him desperate phone calls and emails weren't returned by him - you can never talk to anyone directly, you have to leave a message and sometimes they get back to you, sometimes they don't. I went from being a fully functioning person to a completely housebound person, shaking uncontrollably with my heart beating through my chest, unable to even do simple things like shower or make phone calls. He's supposed to be an addiction specialist, but apparently knows nothing about addiction. I'm on a lower dosage of the benzo now and am planning to wean off of it after I adjust to the new dosage, but it will take longer because of what I went through with this sad excuse for a "doctor". After what I've learned I do want to try weaning off because it's not a good medicine to take if you're older, but this time it will be done correctly and I won't be living in the 2&1/2 month nightmare he put me through. If you take any kind of benzo steer clear of this "doctor". Even if you want to wean off, he won't do it correctly.

Worst doctor on the planet.

Fantastic doctor! Wonderful caring staff!

Dr. Capote is excellent, however plan on waiting for at least an hour though you have an appointment. Dent does cattle call appointments and schedules several at 10am and 2pm. His PA does not review records before a visit and is more interested in typing on his computer than talking with the patient. Getting prescriptions is extremely difficult, plan on phoning 2 weeks before you run out and never ever expect anyone to answer the phone in his office if you need to call. Good luck on getting consistent answers from staff. His secretary is and always has been rude and ineffectual, never answering a phone or checking email. My time is just as valuable; why do I wait over an hour? why do I have to always wait for a return phone call which may or may not come? Great doctor but terrible PAs (Greg Groth) and bad staff.

Medications in the field of Psychiatry are CRITICAl. Substances that effect one patient does NOT predict how that medication will effect another patient. Medications about BRAIN/neurological systems have major effects on patients' health, welfare, and ability to function. I am Very UNhappy with how my care has been handled. I think Capote is an Excellent Dr. BUT the sheer volume of calls does NOT excuse this office for letting communication be faulty. I have called and left messages to nursing and office staff AND have even emailed and been woe-fully ignored. I am now going to communicate often in varying degrees of urgency to get THIS one issue resolved. I cannot continue to wait for you to fumble with my life. Next step~ show up and wait for an audience. Perhaps the volume of calls needs to be met with an increase of mediccal staff answering the phone?

Psychiatrist? (shrink)? First experience for me...Nothing shrunk except my fear of Psychiatrists. I felt he was observent and spent time evaluating my previous medical diagnosis. He wasnt afraid to take charge of my complex symptoms and history. I feel the new recomendations are working! So he's OK!