This is in regards to Dr James DeHaven at Houston Orthopedics P.C. My visit with him was unsatisfactory, unprofessional, inconsiderate, hurry up and get me out kind of attitude. He was very rude and unconcerned about any of my issues that are reference on the MRI and supporting reports. He completely disregarded the issues associated with my lower spine and told me that I would just have to deal with it. The only medical option or explanation offered was to receive an epidural to my upper spine. I was also informed that he was not a spine surgeon, but was qualified to look at the spine but would have to refer me to someone who could perform the actual surgery should I need it.
Dr DeHaven, greeted me in the room and sat down to discuss what the consult was for, he listened, asked questions and then performed a physical evaluation while I sat in the chair. He conducted all of the usual checks of moving my head to the side, looking up, pushing, pulling etc. He moved my legs and checked the mobility of my joints. After this was completed, he looked at me and stated he would go look at my MRI and form his opinion of what he felt was wrong. Shortly after, he returned to the room and stated that what he found was not that bad, and noted the herniation in my C spine and my T spine and then said to me that there was absolutely nothing wrong with my lower back (L spine) and that none of it would require surgery. (Which is great if itâ??s correct). He then told me that he didnâ??t know why I would be referred to an orthopedic surgeon. Shocked and confused at his answers, I asked him what he meant by nothing and he said in a very rude and condescending tone that I had nothing wrong with my lower spine. Puzzled by his remark I asked about the tear (documented on my report) and he paused for a moment and said its nothing to worry about and started to say â??it would causeâ??, and then abruptly cut that short and then said there is nothing wrong with it, I was so shocked and thrown off by his lack of concern and explanation of what would be causing the intense pain I suffer from in my leg everyday, (Standing, sitting or lying down) I just looked at him with a look of disbelief. That is when he asked me if I wanted and epidural (why is he asking me? Heâ??s the doctor) for my upper back, I nodded yes and he said â??ok fineâ??, Iâ??ll order that for you and then he got up and left the room without another word, or further discussion or explanation of what was causing the pain in my leg. I couldnâ??t believe how I was being treated or what I was hearing and felt like I was a waste of his time and not even old enough to be sitting in his office. When he left the room he left the door open and I sat there for maybe 8 minutes. I went to the door and was standing there when he walked by; he looked at me and just kept walking. I could not understand why he didnâ??t have anymore discussion with me about what I was feeling and dealing with and why he would have the nerve to make me feel like I did not have legitimate pains and that not only was my upper spine very painful, but so was my lower spine. So, I followed him and asked him if there was anything further for me to do and he states in a very irritated and inconsiderate demeanor that my nurse should be working on that and you need to go back to the room and wait. Frustrated by his rude attitude and total disregard to my issues with my L spine, I stated to him that I did have some questions about my leg pain and back pain. He was annoyed and started walking back with me to the room as I was asking him what I could do about the pain in my leg and back and he looks at me and says your just going to have to deal with it. I said I was glad I didnâ??t need surgery, but was concerned about the issues with my lower back. Again he demonstrated no concern or need to give me any explanation or follow through. He states again Iâ??ll have to live with it. Frustrated, I make a comment that its just me getting old/older and he says so what can you do. The whole time he was talking with me in the hall, he acted like I was wasting his time and he wanted nothing more to do with me. I left there feeling deflated and completely disrespected by Dr DeHaven. He did not demonstrate any respect, or concern to my problems as a patient, he made me feel like I was a waste of his time and always seemed like he had somewhere else to be. I was wasting his time. What about my time? Does he really think I have all the time in the world to go to a surgeon to resolve my pain issues to only be rushed through and disrespected by him? Itâ??s his job to provide a professional, friendly and educated diagnosis that will result in helping the patient to find a way to be pain free and return to some sort of quality of life. I am sure he has patients that have more serious issues that require immediate attention, I am sure he has a very hectic and busy schedule and will give him some slack for those reasons, but that does not mean that my pain is not real and that my quality of life is not subpar and it does not mean I am making up any of my issues just to be a waste of his time or mine. I have been dealing with these back issues for the past 20 years on my upper and middle spine and for the lower spine 25 years, both are from injuries and they are not in my head or falsely stated. My MRI supports what I have been complaining about. I have dealt with this pain by taking naproxen and Advil over the years as it has helped to relieve the pain minus severe debilitating flare-ups, along with rest and careful and cautious movements in the use of my back. It has been in the last three years that my upper spine has not been controlled by the naproxen and Advil and has had to be treated with stronger medications. I have had three epidurals in 2010 and moved here in 2011. I started to have pain come back