Dr. Lance Douglas Rubel, MD

Terribly rude and unprofessional staff

dr.rubel and staff are the best of the best

Dr. Rubel is not a doctor to trust with your loved ones. After more than 20 yrs of patient care, he was heartless and underhanded when it came to granting my father 24 hrs appeal at St Francis Hospital. My 90 year mother submitted papers asking for additional time to determine which facility would be suit our fathers medical care and nursing. In the middle of the night, St. Francis released our Dad to a facility without any notification or contact. What a surprise when we arrived at St Francis Hospital only to find out he was transferred at night to Glengariff in Glen Cove. The social workers at St Francis are cold hearted and not to be trusted because they only care about the Dollar not the patients. This was a despicable cowardly act performed by both Dr. Rubel and St. Francis Hospital.

Dr. Rubel is truly a great doctor by any measure. He is knowledgeable, caring, compassionate and a superb listening. You never feel rushed and he leaves no stone unturned to get as much information as possible. Even if you think it's trivial, he checks it out. He is very dedicated to his patients and their health. Dr. Rubel is a treasure.

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Dr. Rubel has treated my mother for the past several years, and I am extremely satisfied with him. He is extremely knowledgeable, has excellent bedside manner. My only problem is his staff...they are horrible. They certainly do not exemplify him. The receptionist is rude and extremely unhelpful, and makes you feel as if you are bothering her. I am so sorry to say that this is the reason why I probably will be looking for a new doctor.

My Father was blessed to a have renowned Nephrologist in Manhattan treat him with the utmost medical care for many years. Unfortunately, his dear Nephrologist passed away. My Father and I researched and visited six different Nephrologist but were never satisfied with any of them until we met Dr. Rubel. He is very knowledgeably, concerned, compassionate and extremely thorough. He has saved my Father's life on several occasions and we are grateful for him. The staff at his office are very accommodating, helpful and sincere. They have a tremendous responsibility to their patients and have proved it. Sometimes, not every appointment is of a critical nature and patients must understand that. We are very blessed to be under the care of Dr. Rubel and his staff. We have refereed several friends to Dr. Rubel and they are all very satisfied.

I was referred to Dr. Rubel by my doctor of more than 20 years, who retired. Dr. Rubel immediately treated me as one of the family. He is concerned, thorough, and non-alarmist. He seems to have an incredible memory for whatever you told him at the last visit; personal things (trips, family deaths, etc.) that aren't necessarily in his notes. These are qualities I consider extremely important. The comments on this website about his office staff shock me. I have had only good experiences with all of them, and I wonder if I'm reading about the same people. Appointments are always available, although getting an early morning one might be challenging. I can't say enough good things about this doctor.

Looking for a primary care is very hard. I was lucky to find such a nice Dr and supportive staff. I can not tell you how nervous I was about leaving my doctor of many many years. From the moment I walked in I was welcomed with a smile and though very busy I was not treated in a rushed manor. It is very hard to get an appointment but the girls up front try very hard to get you an appointment. I am glad to be a patient of this office.

Dr. Rubel is extremely caring, detailed, and patient. I would highly recommend him and his practice. The ONLY negative about visiting Dr. Rubel is having to deal with his receptionist Kelly- she is incredibly rude and impatient. I wonder if Dr. Rubel is even aware of her behavior when it comes to her speaking to patients on the phone or in person. The second you get past her, all is great!

Went in for an appointment for the first time and I give the receptionist my insurance card. She looks at it and says "Oh we don't take this insurance anymore". I told her on the website says he is part of my plan. She proceeds to tell me "this plan requires referrals". I told her it doesn't as my insurance card clearly states "NO Referral Required" and either way he was set as my PCP. She goes on to explain that "despite what your card says it really does require referrals and we are in the process of dropping that insurance." The woman who apparently is also the office manager was completely rude, obnoxious, and oblivious. For someone who is supposed to be a good doctor you sure have a horrible staff. Here's a tip: hire a staff that isn't incompetent.

Hands down the best doc ever. I am an RN and have worked with MANY doctors. Lance Rubel is the total package. Smart, caring, thinks out of the box and is always correct. Why go anywhere else??? I wouldnt care if the time waited for him was a day, he is totally worth it. but he would be apologetic, who figures? He is humble , kind, smart and loyal. I am surprised he is still taking new patients since alot of my hospital stall have entrusted your care in our loved ones and ourselves. Lance rubel is wonderful...............

the staff at this office is a nightmare. condescending, obnoxious and poor attitude - all the time, every time I've had to call or go there. sorry Dr. Rubel - but a poor staff is a reflection of you.

excellent dr.

No matter how simple the health issue is or how complex, u still get the same exceptional care from this doctor!! That's the truth!

Dr Rubel is a very involved and caring doctor. He provides a very thorough check-up and spends all the time necessary to really understand your health needs. It is rare to find a doctor these days that conducts his practice the way a real professional should. No other doctor compares with the level of care that Dr. Rubel provides.

I met Dr Rubel while he was taking care of my precious father. I have NEVER met a finer more caring doctor. He is very focused on every concern we have. He takes time to make sure he understands us and we understand him. He is so patient. I have just decided to switch to him as my primary doctor. When I called, a very nice receptionist answered the phone and I was able to make an appointment right away. This was the only easy medical appointment I made. Do not hesitate. If all doctors were like Dr Rubel we would all be happier and healthier.

Caring and great doctor. Highly recommended!