Dr. Mandana Shafai, MD

Dr. Shafai is the BEST. Kind, caring and pays attention to questions you have. I don't ever feel rushed with her. The front office staff could use a little polishing up, and it would be nice to hear back the same day when you have a question about something, (I know doctor's are busy) Highly recommend her!

During my first appointment with Dr. Shafai she did not demonstrate any interest in me or my health issues. She was cold, unpersonable, asked the same questions twice, as if she was not listening to what was said. She showed no empathy or interest in understanding my medical history, nor explained much about the plan for next steps. I felt rushed and when I expressed my disappointment about my visit only lasting 5 minutes (expecting more from the functional medicine office she represents), she became defensive and condescending in explaining what "functional medicine" means, as if I would have not done my homework before and just landed there by mistake. I would not recommend Dr. Shafai because I felt she could care less about me or my health and I left feeling disappointed in the overall experience and her patient manners.

Thanks you have made me feel better

They are using holistic medicine for a more comprehensive approach !!!

great office

Dr. Shafai is great at prescribing medication, sending you for standard tests, and she is responsive when making appointments. She never seems to identify other remedies for ailments other than medication (i.e., diet, etc.).She relocated offices and with a week's advance notice for an appointment, her staff did not secure my records from storage.When something peculiar occurs her response is "I don't know" which is nice because I wouldn't want her to operate outside her knowledge base; however, she stops there. She does not refer you to another specialist or make recommendations about what you could do to solve the problem.I am a diabetic and recently travel across country. I developed a severe soar throat and pink eye. I was quite concerned about the pink eye and thus contacted her about what to do. First time I contacted her office, it was her day off. I was told to call back the following day around her lunch hour. I did. They indicated she would take lunch 30 minutes later. I called again. They said she'd call me back. She did not. I called her back. They indicated she was busy with patients and could not get to me. Hmmm... So, she is only able to deal with patients with pre-existing conditions that could impact sight (or whatever else) only if the patient was in town with an appointment.I'm changing doctors.I would not recommend Dr. Shafai because she is only interested in your showing up for the visit so she can secure her payment. She's not interested in her patients.

She did not appear to care all that much. I could tell she'd rather be elsewhere.