Dr. Mark Alkass, MD, FACOG

I am absolutely appalled of the lack of care. I can go on and on, but I'll stick to most recently. Dr. Alkass is nice, but he ALWAYS is in a rush. It's like everyone's a number and he just has to see them all as fast as he can. I barely get any questions answered because he's always out the door. But that's not the biggest problem. His nurse Shirley...where can I begin? She NEVER returns calls. She has an attitude and doesn't smile or anything. The ONLY times she returned my calls, DAYS LATER, was one: After I gave a bad review on the "how did we do?" email after my appointment (forgot to mention this is my first pregnancy, and I have lots of health issues.) Second time? I called one morning that I am bleeding and almost 7 weeks pregnant, what do I do? Never even bothered to call, even though I called back to say is Shirley in the office yet? She was they said, but still couldn't bother getting her on the phone. The receptionist told me to just go to the hospital, even though I wasn't sure the bleeding necessarily warranted an ER visit. They lied and said they don't have ultrasound capabilities.....okay. I've had one done there. They refused to let me talk to someone else. They said doctor is in surgery, nothing they can do. After 8 hours and still being in the ER, I called the office and said I want to report Shirley for still not calling me back after I left a message crying saying I'm bleeding. Lo and behold, an hour later I get a call regarding my call from WEDNESDAY (it was now Monday) and also that she heard I was in the ER. Yeah. okay. what she really heard was that I was reporting her. DO NOT GO TO DR. ALKASS. Oh, and I was curious and went on Shirley's Facebook...she complains about work on there too. Very professional.

Dr. Alkass has been my doctor over 16 years now. He is trustworthy, kind and treats his patients with care. I would recommend him to anyone, he is knowledgeable and listens to his patients.

We couldn’t have chosen a better doctor throughout my pregnancy and delivery. Dr. Mark Alkass was always upfront, honest and to the point. His teammates Shirley & Jasella always shows kindness and compassion. They always ask how my family is doing and remembers my family by name. As time came closer to the end of my pregnancy, Dr. Alkass had a plan in place, and a scheduled induction is the route we took. Walking in for delivery we were greeted by the doctor and staff on the floor and the process was quickly started. As first time parents we were nervous, but he always kept us informed and gave great advice. My husband and I appreciate his style and will continue using him as my doctor. He also circumcised my son before we left our stay. My son was finished crying before he returned to the room and had no issues following. Dr. Alkass will forever be a huge part in our family and we can’t thank him enough.

We couldn’t have chosen a better doctor throughout my pregnancy and delivery. Dr. Mark Alkass was always upfront, honest and to the point. His teammates Shirley & Jasella always shows kindness and compassion. They always ask how my family is doing and remembers my family by name. As time came closer to the end of my pregnancy, Dr. Alkass had a plan in place, and a scheduled induction is the route we took. Walking in for delivery we were greeted by the doctor and staff on the floor and the process was quickly started. As first time parents we were nervous, but he always kept us informed and gave great advice. My husband and I appreciate his style and will continue using him as my doctor. He also circumcised my son before we left our stay. My son was finished crying before he returned to the room and had no issues following. Dr. Alkass will forever be a huge part in our family and we can’t thank him enough.

Dr. Alkass is AWESOME!!! He REALLY listens to your needs and does not rush you off. Where was he when I had my kids!!!! I wish I would have known him back then. I highly recommend him. Most of the women in my family see him. He is a great Dr.

I moved to Florida 7 years ago and about 4 months ago was referred to Dr. Mark Alkass, gynecologist, by my primary care physician. I was nervous about going to a new gynecologist. The staff got me in within a very reasonable length of time for the appointment. I was called back and met first the nurse for Dr. Alkass. She recognized I was nervous and promised to be in the room for the exam. Dr. Alkass came in, sat down, and introduced himself. He immediately put me at ease and explained what he needed to do. The nurse was present for the exam. The doctor was very professional during the exam. I have returned 3 times for follow-up and have felt more and more comfortable with him each time. I will recommend him to anyone and am very pleased I ended up in his office.

I been going to this Obgyn since I was 19 years old and they helped deliver all 3 of my kids. These people are like family to me. The staff is awesome. The wait time is no more than 10 mins every time. Most important they're offices are so clean. I highly recommend heart of fl Obgyn to anyone.

I think he is amazing.. My favorite DR by far!

Great Doctor

This dr is the worst I have ever met he did my hysterectomy years ago was suppose to be a full hysterectomy after coming from recovery I was told by him he left a tube and ovary even though i had years of major problems so i wouldnt grow hair on my face... now problems are starting with the one he left and he pretty much says put up with the pain and your too fat for lapriscopy will be seeking another dr this one needs to return to school then i will check into suit for refusal due to discrimination!I agree with the woman that said he ignores symptoms

Treated me as though I was an ignorant woman who had no knowledge of my own body and it's ebbs and flows. I am not at all happy with the way I was treated or the way I was brushed off as though I was over reacting to the symptoms my body is giving me. Was told that I had the choice of fertilization treatment or birth control, as though those are the only two choices to my situation. Nothing medical was explained to me and they performed the same tests that I did at home, just for more money. I'm more than enraged with this.