Dr. Mona Lisa Lane, DO

Dr. Mona Lane is a doctor who actually cares and listens to her patients. She's very thorough in her evaluation and treatment plans. In my Lifetime, I've never experienced a doctor who called me outside of their office hours to check on me and make sure my medical needs have been met. I'd recommend Dr. Lane to anyone.

I had an horrible experience a few weeks ago that left me in tears. I had and appointment with Doctor Lane regarding a medication checkup. It usually only takes 10 mins tops. Afterward she sends the prescriptions to the pharmacy. I went to check in at the desk with the receptionist. She looked in the computer and said I wasn't on the schedule. They mix up appointment dates all the time. I told the receptionist to tell the doctor that I needed my prescriptions filled. Long story short the receptionist when back and forth with the doctor and her nurse for about 30 mins. Then the nurse Allison came to the door and called my name. She directed me to the patients room, she shut the door with her hand planted on the door handle. She started yelling at me stating that Lane didn't want to see me and I needed to reschedule. I asked her, why was she blocking the door and what was the reason she called me into the room? Obviously, she was trying to intimidate me. She said, "Its because they wanted me to leave the office. She walked toward me put her hand in my face, I immediately told her to remove her hand from near my face. Another nurse thankfully walked in and said "What is going on" the nurse Allison walked out of the room. The nurse apologized repeatedly and said that I would be seen by Lane. Lane came in the room and didn't want to hear what happened to me. I was in tears, Lane totally blew me off. I then receive a letter from Lane certified stating she couldn't continue on as my doctor. I was unbelievably SHOCKED. Dr. Lane nurse Allison was trying to start a physical confrontation. As a doctor it is unfathomable that she would totally disregard me and then release me as a patient, after I was verbally and nearly physically abused. Warning Dr. Lane didn't care about my safety as a patient. You're taking a huge gamble with Lane and her nurse Allison.

She listens, cares and is very personable. Love her!

She is very professional and takes her time talking to you and getting all your medical information.

Dr. Lane is very rude when you ask questions about her diagnosis. She tries to get rid of you as fast as possible but the wait time is at least and hour after your appointment time. She was my Doctor for 10 years and acted like she never met me every time I went to see her. I finally had enough of her and found a real doctor.

Everytime I go to see Dr. Lane she is ALWAYS LATE by an hour or more! She acts like she's never seen me and I have been going to her for 6 years, the first 4 of which I was in the office every 3 months. Very disappointing to say the least.

Mona Lisa lane is the sweetest Doctor she is kind and really quite caring she does her best to help you if she isn't sure she will send you to a specialist but the wait time is almost 2 hours sometimes the staff doesn't answer the phone and you have to get passed her desk goon Sandy who is infamous for being nasty in fact told me I want even supposed to be there because of my insurance but once you get to dr. Lane shes genuinely the kindest woman

Dr. Lane is an exceptional physician, she spends time to listen to what I have to say and diagnoses me accordingly, plus goes with her experience. I recommend her to all who are seeking a very knowledgeable and extraordinary doctor who is personable yet very professional.

Dr. Mona Lisa Lane has been my physician for over 15 years and she is curious and thoughtful, takes her time and ask questions, more importantly she lessons.

Thorough and caring

Recommended to me by another doctor. 2 years now, great doctor, great office staff.

She is unlike any other doctor I have talked to. She takes the time to talk to you and really listen to your questions. She believes in plant based diets to promote overall health. It's nice to have a doctor that doesn't push pills on you.

I've seen Dr. Lane 4 or 5 times in the past few years. She is always trying to rush through the appointment as fast as possible. Funny, because you'd think that waiting in the waiting room for almost an entire hour would at least be indicative of a doctor who tries to spend time with their patients. Nope. She is TERRIBLE at diagnosing anything other than a common cold or flu. My father had an appointment with her a couple years ago and told her his symptoms, and she PRINTED OUT PAGES FROM WEBMD.COM. She literally read these pages to him. A few months ago, I had her look at a mole that I thought looked suspicious to see if she thought I needed to go see a dermatologist. She said it looked totally fine! I ended up going to the dermatologist anyway, and it ended up being stage 1a melanoma. Find a different doctor. An 8 year old with internet access would be a better choice.

you call the clinic and they will set an appointment time and everything but once are there you have to wait for an Hour at the waiting area, then once your called up you go to the room and wait for another hour or hour and a half for the doctor to show up...then she'll check and ask you so fast that you are out of there in less than 5 mins.

I love Dr. Lane. In fact, I started seeing her 10 years ago in her Grapevine office and, when she moved to Keller, I continue to see her even though it is a 30 minute drive now. She always listens, she has never "walked in with a script in hand" during any of my visits, she always follows up and has her nurse call. I have never had to wait an hour. Routinely about 15 minutes, maybe 30 one time.Also, I have never seen any of the staff at the office be rude to anyone. I highly recommend Dr. Lane.

First of all, it takes 1 hr of waiting time to see this doc. Most of the times she tries to hurry up the conversation. Lastly, she doesn't have expertise for any peculiar symptoms and gets confused easily. Diagnosis is not good if its not a regular thing. She may be good only for regular visits like fever, cold, cough etc. Her medical staff isn't friendly either. Followup is OK.

Have taken my teenage daughter to see Dr. Lane 2-3 times in the last 2 years. (my daughter is a pretty healthy individual that has not required much doctor attention) Our experience has been positive. My daughter likes her and feels comfortable with her. She's taken time to answer any questions and has been courteous.

Dr Lane follows up on questions, calls and keeps committments.

I have been going to Dr. Lane for 5 years and the only reason I stayed so long is because I did not want or felt I had the time to interview other doctors. When I first came in I had mild anxiety and in a few minutes she had written me a prescription for Paxil and Ambien. I trusted she knew what she was talking about even though she barely spent enough time with me as a new patient. This turned into a nightmare. I developed insomnia over taking Ambien and had horrible side effects from the Paxil and after doing my own research found that I should have never had to be put on such drastic measures with a very mild form of anxiety. I gained weight and tried to wean myself off both medications which was the worst thing I have ever experienced. I should have found another doctor then but again, I go to the dr. rarely so figured I could handle her on a rare occassion. I regularly wait over an hour to be seen and when she does come in she has a script in hand and I practically come in with my own diagnosis and she takes my word for it and writes me a prescription. Recently came in for sinus infection and apparently she did not read through my chart and gave me a course of antibiotics that has not worked for me in the past. When I realized this after I was not getting better I called her office and they would not call me in another antibiotic, they wanted to see me again! Well I don't have anothewr 2 hours I can be off of work. I should have left her sooner because she is the worst doctor I have ever seen. Don't waste your time or put your health in the hands of this lady. God forbid I had something seriously wrong with me because she would have misdiagnosed or missed it all together. BAD BAD experience.

Doesn't seem to listen