Dr. Papa Win De La Cruz

Been going to Dr. Delacruz for many years. She has always addressed my issues and concerns thoroughly. I feel that I am in good hands under her care.

Very rude doctor. Answers your questions like you’re stupid and in a condescending tone. Doesn’t even listen to your questions fully before having a rude answer that doesn’t make any sense. Doesn’t care about patient concerns or questions, just doing this for a paycheck, its clear. Not a pleasant experience having her as my doctor and I know off of many visits because this isn’t the first time seeing her. Literally left me in tears after seeing her. Looking forward to finding an overall pleasant OBGYN after this baby comes!

I will start this out by saying that I am a medical professional and can sympathize with how challenging it can be for these physicans to do it all with the daily workload they have. However, I have been really disappointed with the care I have received seeing Dr. De La Cruz. Our first meeting went ok (husband and I were wanting to start a family) but when I scheduled an appointment before the anticipated "year of TTC unsuccessfully" things went downhill fast. She walked into my second appointment annoyed and before I could explain why I was there said "I thought we talked about trying for a year and I just saw you a few months ago". I should of gone with my gut and found myself a better fit, but I figured I had already established some history with her, so I would stick it out and hope it got better. Sadly that has not been the case, I find her bedside manner to be condescending and often felt like she belittled my questions/concerns. I am really just hoping to find someone I feel comfortable talking with and who I can feel confident is invested in my care. I will be looking for a better fit.

The clinical staff is good, polite and competent. The clerical staff can be rude, condescending, obnoxious and can escalate any situation, or will outright lie rather than check to find the right answer. The right hand doesn't know what the left hand is doing and if you have a diagnosis you're dealing with, or thought a referral was faxed someplace it makes everything more stressful and worse. I wouldn't recommend this practice to anyone and only go because it's the only choice on my HMO.

Horrible doctor. Overbooking, very long waiting time. Care about money not patient.

I have been seeing Dr. De La Cruz for 8 years now and he is great. She listens to my issues, takes her time, and has been nothing less than wonderful. I have been less impressed with the other doctors in the practice and definitely impressed with the office staff. But Dr. De La Cruz is the reason I continue at this practice. I guess to each their own.

I found her to be condescending and she frequently interrupted me.

I used womens health first with my first pregnancy, and go figure the other doctor that I cannot stand was on call the night I went into labor. I kindly requested that they send another doctor, and so came Dr Delacruz. She is smart and knew the right stuff to do. However the next morning, she greeted me in my room by hinting to me that I inconvienced her and wanted to know why I was so against this other doctor that was in her practice. It made me feel really uncomfortable and since then I haven't been back nor will I consider this practice.

I have been seeing dr dela cruz since my 2nd pregnancy & she has delivered my 2nd & 3rd babies. I & my husband love her. She's very approachable, she spends time to answer all ur questions & she really knows what she's doing. Evrytime i go to women's health, i always make sure that my appt is w/ her. She took care of my entire pregnancy & delivery & i jst gave birth 2wks ago. I am very comfortable asking her whatever questions i have. I have referred her to my friends & they love her too. The staff in schaumburg ofc are more friendly though than in hoffman.

I went to see Dr. De la Cruz today and it was a very disappointing visit. She was really impatient and does not hesitate to show you that she is anoyed. She also makes you feel that your questions are unreasonable. Do not consider this doctor.

Dr. De La Cruz was very disappointing to my husband and I. We came to her 5.5 weeks pregnant and I had threatened to miscarry the day before. Being our first child, we had quite a few questions for her. She was very impatient, spoke to us with a very condensing tone, and didn't hesitate to let us know that our questions were annoying her.Following this unpleasant experience, she gave me a pelvic exam and didn't tell me what she was doing so suddenly I felt a sharp stab when she put something in my cervix. I jumped and she said, "Yeah." Even more unpleasant. Finally, she called me to give me my lab results and I was at the bank so I had to call her back. She told me that she would try again. Sure enough, four hours later she called me again, sounding very annoyed. After we said hello to one another, the very next thing that she said in a very unpleasant tone was, "It's the end of the day, so this is the last time that I would have tried to call you. Now, your results were as follows" The news was good but delivered from a very nasty messenger. Needless to say, I never came back to Women's Health First (if she was any indication of the other doctors there, I was not going to trouble myself!). I have found an incredible OBGYN through another practice and am progressing well through my pregnancy. I highly recommend not wasting your time if you are looking for a doctor who will listen to you and make you feel less like just another patient and more like a woman who is embarking on the wonderful journey of creating life.

I went to see her for a problem (not pregnancy related).She was very "to the point" without being rude. She was able to take medical history, and assess the problem quickly with suggesting additional tests to confirm that there was nothing else serious occurring. She was very efficient, but also took the time to explain what was going on.

find another doctor!