Dr. Peyton Dean Riggs, DO

When establishing care as a new patient, I was told he didn't have time to go over my medical history. This should have been my first clue? When asked to fill out paperwork after surgery, he charged me an office visit. My insurance refused to pay, because it was for paperwork. I explained to this to the doctor and he said, this is how he bills. I was stuck with a 180.00 dollar bill. I recently took my husband in to see him who has terminal cancer because he had uncontrollable vomiting and hadn't been able to keep anything down for days and was in considerable pain. He also had difficulty walking which was new for him. When I asked if he could be admitted to the hospital I was told no, and that the doctor wasn't concerned about my husband's inability to walk. He wanted to get him 'eating' first. Working in the healthcare field, I prefer a total body approach and a physician who is not worried about getting to the next patient, but caring for the one sitting in front of him. If comparing his office and care to Omnicare yes, it is better. But still not anyone I would take my pets to.

Dr. Peyton Riggs has been an excellent Primary Care Provider for me. He has been my doctor since 2007; he has always been careful at monitoring my health and thoughtful with his recommendations about improving my health. I recommend him highly and I would undoubtedly stay with him until he retires, but unfortunately his medical group no longer accepts Military Tri-care Prime insurance. Definitely my loss.

Was not seen by Dr. Seen by nurse practitioner who was rude and aggressive. Did not give a thorough review of my condition. She said she would provide prescription and supposedly sent it off to pharmacy. Did not happen. Called Drs. office to request prescription and was treated hatefully be receptionest,told she could not do anything for me, it was not her fault, to call at 8:00 in the morning. Dr has always been nice and helpful. Unfortunately not his staff.

Dr. Riggs is a wonderful doctor. He listens and is prompt to ensuing you receive the proper care. However, the Oak Tree staff is a different story. They are hard to deal with and make numerous mistakes. Each time a referral is issued I've had to work to correct the inaccuracies, so I receive the correct treatment and right specialist.

He is an excellent physician. He has a great bedside manner. Spends time with my son. My son is a turd with shots and his staff is amazing and understanding with him on it! Wish the medical group he works for did not take away the ability of making appointments at the office.

Dr. Riggs is a pretty good doctor, but the Oak Tree staff are horrible.

Dr. Riggs is present and paying attention to me when I am in the room. He does not rush through the appointment. He makes sure all my concerns are addressed. The staff are always kind when face to face. They can get a little snippy at times over the phone, and getting prescription refills sometimes takes too long. I have requested records in the past and they accommodated me with no hesitation.

Doctors are great. It is the staff that needs to be replaced. Me and my family have waited over a week to get RX refills, sometimes more. I once called to get a copy of my sons shots recored and was told he would have to miss three days of school before he was given a copy. When I asked if I may be given a slip to excuse him she said sure " I will say YOU did not retain the copy and it is YOUR fault you child will be missing school. Right now I'm on day three of waiting for a refill okay, bad business.