Dr. Pingal Anilbhai Desai, MD

excellent service

What a terrible experience. I had a spiral fracture of the ring finger. My only contact with the ?MD was during an initial eval (his PA actually did most of this, but he smugly assured me that anyone could do bone surgery but it took an artist to do hand surgery). I think I saw him again very briefly prior to surg. A week after my surgery, during hand therapy, the PT in his employ, removed my sutures (I was told typically these stay in 2 wks) The suture line opened like a zipper. The finger became infected. I was seen in the ER and postponed vacation until I was released, returning daily x 2 for IV antibiotics. I was approved by he or an MD in the group, to switch to oral antibxs and travel, on day 3. As the oral antibx rx ran out, the finger was stable but still smelly, swollen and oozing pus. When I called the office to find out if they felt I should continue antibx's, he distained to speak to me personally, ( the office nurse was apologetic as he was standing next to her) he was standing next to the office and advised if I felt I needed an eval, I could come back to VA. Instead I found an UCC in Holden Beach, NC. The MD expressed concerned as he felt it was probably MERSA, and treated me successfully for the infection. Dr. D. was not going to see me on my final visit, so I demanded to see him instead of being released by his PA. I would never see this group again. As the saying goes, "Birds of a feather flock together." I was quite upset when we met the last time. I felt his bedside manner was trivializing , demeaning and far more concerned with his income that with patient safety. However, I'm grateful I have the ability to steer our company employees away from the possibility of a similar experience.