Dr. Robert Emmet Coles, MD

I went to Dr Cole for shoulder and bicep pain. Dr Cole repaired my rotator cuff in Oct 2023. In January 2024 after several months of physical therapy and continuing to complain about my bicep and shoulder pain Dr Cole told me to wait until the end of March 2024 and he would reevaluate my issues. Prior to this, I went to 3 office visits. Each visit I waited in the lobby at least 1 hour before going back to wait another 15-30 minutes. On my second to last visit I complained to Dr Cole who informed me he had 26 patients to see that day. I sought a second opinion immediately and received a second surgery all before my end of March reevaluation followup with Dr Cole. I am finally pain free due to a second surgery by another surgeon who repaired my frayed rotator cuff and fixed my bicep tendon.

While Dr Coles appears to be a very capable surgeon, our experience has been less than stellar. After providing him with several pages of previous physicians referral information, including images, labs and reports, Dr Coles informed us he "did not have the time to review all of the information" and "I do not follow orders from the VA" and "the VA pays me less than they should when they actually do pay me." In our experience, this is not an acceptable practice and a total disregard for a patient's safety and rights.

I regret I didn’t research him before being subjected to his DISRESPECTFUL mannerisms. His knowledge of my case was zero. His female PA was extremely helpful. He flat out lies. If you value your body, do not go to him. If you’re looking for pain resolution, he is not helpful. I wish I could only see his PA. My family and I are searching for a new doctor. He actually worsened my condition. DO NOT GO TO HIM!

Great Sports Doc