Dr. Stephen John Matse, DO

As a doctor, he seems good. The way the office is ran is questionable. For example, I needed results of bloodwork so I know what amount of medication to take and I can’t get through. I think they take phone off the hook. This medication is life sustaining and I had bloodwork few days ago and have not been able to take this medication until I hear from Dr. Matsee, it is now day 3 without my medication and I have been trying to contact his office for hours. You can’t even leave a message with the office. I would think with all the technology available today that the office would have an answering machine or voicemail phone system. This is not a one time occurrence. This happens 95 percent of the time I need to get hold of his office. I truly find this frustrating, dangerous and very time consuming because I have been trying for over 2 hours to get in contact with someone. The office has been closing at 12:00, so now I willl be going on 4 days without medication. He really needs to tell the office workers to not take phone off hook, which I have been told by the office staff that this is what they do, get an answering machine or update phones to receive voice mail.

DOCTOR MATSE, HAS BEEN MY HUSBAND & MY DOCTOR ALSO MY TEENAGE CHILDREN and my Father UNTIL his passing! He was diagnosed with stage 4 colon rectal cancer he and my father's oncologist were in constant contact with each other I have NEVER seen a DOCTOR with the compassion and caring that DOCTOR MATSE HAS FOR HIS PATIENTS. I am a retired nurse who left the Johnstown area but still travel from Bedford county to Johnstown just to go to Jim as my DOCTOR BECAUSE of the type of DOCTOR he is ! I would NEVER go to anyone else for care !

After my knee surgery I was transferred to Lee hospital Criton center for physical therapy and recovery. When I was having problems that the bone Doctor's couldn't handle I called my family doctor. And he came and gave me the care I need from his expertise. His bed side manner is excellent. He is the best.

I go to see Joni and front office girl. They are always nice two thumbs up

Love Dr Matse and his Staff. Always looking out for his patients . He has a great personality. Plus He has caught symptoms that our heart Drs didn’t catch . I’d highly recommend

i can never get through on the telephone. She even told me it sounded like I was havng a stroke& she is a receptionist!!

Love the staff. small office makes you feel like family and everyone knows your name