Dr. Susan Maneloveg Rubin, MD

Dr. Rubin was rude and insensitive to my daughter, newly diagnosed with MS at 21 years old. Her curtness and lack of empathy was shocking! I would never recommend her to anyone.

If you're considering coming to see her don't, I repeat don't. I've been sick for 5 years now with Chronic Migraines. Okay, so by chronic I mean daily. I've had a continuous migraine for that long. No I am not exaggerating. My neurological symptoms have been getting increasingly worse. I came to Dr. Rubin in hopes that she'd help me. Now, I've only been here a few times and I thought she knew what she was doing. I was fooled. For awhile now MS has been a HUGE possibility. I have lesions on my brain and a few possible ones on my spine. She will not give me a diagnosis and claims it's the migraines. The radiologist has another story. Okay so that's a little background. This time she literally laughed at me during my neurological exam. When you have neurological issues chances are you have been embarrassed of yourself at least once. But to have a doctor laugh at you is a whole new level of terrible. She never helped my migraines she prescribed me a medication higher than my current dose of a medicine that I explained I have built a tolerance to. She then tells me to have another MRI which I had less than a year ago. She also proceeded to tell me I was sick and in so much pain because I "don't move". So she made me feel like all my health problems are because i overweight. Which for the record I KNOW I'M FAT. I also know my brain isn't going to mess with me because I'm fat. It's extremely hard to "get moving" when I have a 10 out of 10 migraine EVERYDAY. She also said "if the symptoms I complain of are real" IF? I don't enjoy wasting money, especially when I can't even work. "IF I DIDN'T have these symptoms then WHY do I have lesions? She also spent more than half of the appointment typing on her computer, which I get to a certian point. But make notes, do not waste my time typing and not treating me. Oh yeah, I even caught her emailing someone IN THE MIDDLE OF MY APPOINTMENT. SO THANK YOU FOR WASTING MY TIME AND MONEY TO SOLVE NOTHING.

Dr. Rubin has gone out of her way...I have had her as my MS doctor for years. She has not ever displayed the behaviors that other reviews discuss.

Egregiously unprofessional, unethical. 12 hrs before my appt office called claiming she was " closed to new patients" after details of my high complexity case were received, I can only presume I had waited 3 months, and she abandoned me in the final hour without reason and lied as to why. Unprofessional is an understatement

She's awful-stay away. Her evaluation was terrible, gave a lazy diagnosis and just prescribed pills carelessly. Her negative attitude and emotional state (ego offended/angry) where so obvious it was distracting. I saw her a couple times and it only got worse. She ended up misdiagnosing something else very obvious. Why in the world would this Dr specialize in working with headache patients!? I wish I had read these negative reviews before because they are so accurate. She seems more interested in being cleverly harmful/rude/snarky than she does in being helpful like a normal doctor. I'm not sure what her issues are, but she has some. And her staff? Rude is putting it nicely- they literally made me cry while scheduling a first appointment.

I have had MS 11 years. I have seen 7 other neurologists. She and Dr. Javed at the University of Chicago are among my favorites. I am surprised by the bad reviews here. I think her bedside manner is just fine. She is quick to respond to my emails and any urgent issues. She squeezes me in for emergencies. She is on top of my MRI's and bloodwork. She is involved in clinical trials and keeps up on the latest MS studies. Let's face it, sometimes neurology is complicated and neurologists are not God, they are humans just like us. Many of them do the best they can to help. Not all, but I do believe Rubin does.

All I can say is TOP DOCS of Chicago Magazine is not by patients, it's by their peers. This doctor is rude and down right nasty. The whole staff was.

After 25 minutes staring at her computer. Rubin ordered multiple tests which she had already ordered at my last visit. Alas, the results were inconclusive and even more were ordered. The next visit she ordered multiple drugs. Thousands of dollars later I am more confused than ever, have not had my questions answered. My husband was right. I should have found a doctor more interested in my health than my insurance.

This will not be a very good review and for that I apologize. I have so much to say and so many details that it would be instantly obvious to this office who I am, and since I do have to return at least one more time I really don't want to ruin things quite yet. I hope you will just accept it when I say this is the rudest office I have even been to, one of the most callous doctors I have ever seen. The negative reviews are correct. I had such a bad experience and was so stunned and angry at the sarcastic, flippant attitudes of this office that I really wonder how/why someone would devote so much time into a profession like this (and have to be so brilliant to do so) only to just not "get" what chronic pain, chronic conditions does to people and how working WITH and giving compassion to your patients goes a long way in helping them regain control over whatever they can have control over, after their lives have been blown to bits by their illness. I will not go back to Dr. Rubin; I don't need the snide judgement-undercurrent, and maybe it's just me but if you don't even think your doctors wants you there, why bother?

Horrible bedside manner. When I was having a MS attack I couldn't even get a hold of her. Could only talk to nurse who would e-mail her. Sent me to my primary who was no. Found another wonderful doctor at another hospital who treated me with the respect and dignity she does not show to her patients.

After talking to my primary care MD and reading reviews online, I was pleased to get an appointment with Rubin. I was disappointed with her cold quick manner. She order

I suffered with debilitating migraines for almost 20 years - went to every kind of Doctor, from General Practice to OB-GYN to Otolaryngologists. Had every test you can think of, every drug/shot/diet combination - all with no success. Finally, I was referred to Dr. Rubin. After an examination, she told me that we would find a solution - and we did. She treated me and my condition seriously, listened to all my complaints, and for the first time, I felt that I had been heard. Within three months, we had the migraines under control, and manageable. I would highly recommend Dr. Rubin to anyone who has ever had a migraine - she really is my all time favorite Doctor!

I would not recommend this doctor to anyone who has a complicated problem. She seems to be a black and white thinker, and totally "by the book" kind of physician for certain problems .If something isn't obvious to her she tends to let it go and won;t go an extra mile, She is way too over condnfident in herself. She may have many accolades in pier reviews, but my experience was highly unpleasant and caused me great problems due to her not acting soon enough. Her over confidence projects a very frosty attitude which comes out should you question anything or ask for more detail on her thoughts.

Dr. Rubin is a very professional neurologist who seems to put a lot of time in her specialty. My visits have been always informative and she listens. She may not always get the answers right away, as a lot of things don't show automatically, but she remembers you, she looks into things when you are symptomatic to rule out things, and she does explain things to patients very thoroughly as she knows them. She doesn't fluff off things due to a lack of knowledge and say it's something just to say something. If she doesn't know,she says so. This is the mark of a true and dedicated doctor. She is highly respected in the medical community, and I think she is an excellent physician. If you are looking for immediate results for your problem, you will have a hard time with any doctor. She will do her very best, even if it takes a while. Highly recommend.

Dr Rubin is the fifth doctor that I've seen for chronic migraines. she was the first one who actually seemed to have an understanding of how this condition works and some innovative ways to treat it. Ideas other than just throwing pills and me. She's fabulous. She cares. She's very smart. I highly recommend this doctor!

I waited over thirty minutes before I was seen by her. Mind you it was the day of Chicago's 2011 blizzard. Her physician assistant kept asking me about whether I speak Chinese and how her husband speaks Cantonese. She forgot to write up my allergies and then I had to wait another 10 minutes before I saw Dr. Rubin. She yells out that her patient is lost. She also had an intern with her and Dr. Rubin allowed the intern to look at me while she sat down. I asked her some questions and she didn't want to advise me. She also said that another well known doctor I saw she wasn't sure about what he said and she disagreed with him. She said she can't do anything for me and said I needed an MRI first. What a waste of my time to drive out to her office, I never received a follow-up call from her office, and I left with no help whatsoever. She was more concerned about getting out of there as fast of possible. I even called ahead of time and made sure she was keeping her appointments because of the blizzard. I will never go back to see her or this hospital again.